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How should I clean wire frames?
You could wipe it with a damp sponge. Please follow the cleaning tutorial video on this video: https://youtu.be/bXi3qHdLolY for further guidance.
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How to clean collecting plates?
The large metal collecting plates could be washed in the dishwasher running a full cycle. After cleaning, ensure it's thoroughly dried before being put back into the machine. If the collecting plates are dirty, you could soak them in the water with detergent for 20-30 minutes before putting them in the dishwasher. You could turn on the air purifier, switch to the fan mode, then put the collecting plates on top of the air purifier overnight to be blown dry. This helps avoid any potential problems with damp collecting plates. Please follow the cleaning tutorial video on this video: https://youtu.be/bXi3qHdLolY for further guidance.
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How to better remove the stubborn/sticky residues inside the collecting plates?
Use the "Awesome" or another similar brand's spray cleaner mixed 50-50% solution with water (not the full concentrate) to pre-spray the collecting plates in a sink or tub. Spray both sides. Let sit for 1 minute. Then use a faucet hose to spray the collecting plate with hot water and rinse thoroughly until clean water runs down the drain. Please follow the cleaning tutorial video on this video: https://youtu.be/bXi3qHdLolY for further guidance.
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How do I clean the catalyst filter?
You may wipe it with a damp cloth or vacuum cleaner to evacuate the dust collected. Afterward, put the catalyst filter under direct sunlight to evaporate the accumulated moisture.
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I hear a clicking noise when the collection plates are inserted. What should I do?
Please clean the collecting plates and make sure it's fully dried before putting them back into the unit.
